Privacy Policy – Ascend Operations & Analytics
Last updated: August 15, 2026
Ascend Operations & Analytics (“Ascend”, “we”, “us”, or “our”) is a business consulting firm based in Ontario, Canada. We respect your privacy and are committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us through our online inquiry form.
1. Information We May Collect
When you use our website or submit an inquiry, we may collect:
Your name
Your email address
Your phone number
Your business name
Information you choose to provide about your business, consulting needs, or the services you are interested in
We may also collect certain technical information through Wix and other website features, such as:
IP address
Browser type
Device information
Pages visited
Website usage information
The information collected may vary depending on the features, services, applications, and settings used on our website.
2. How We Use Your Information
We may use information you provide to:
Respond to your inquiries
Communicate with prospective or existing clients
Understand your business needs
Determine which services may be relevant to your inquiry
Follow up regarding potential consulting services
Maintain appropriate records of business communications
We do not sell your personal information.
We do not use personal information for purposes unrelated to our business unless we explain the purpose to you and, where required, obtain your consent.
3. How Your Information May Be Stored and Protected
Your information may be stored through:
Our website platform, including Wix
Email and communication services
Business records and files related to our consulting activities
We take reasonable measures to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration. These measures may include access controls, passwords, and limiting access to information where appropriate.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of information transmitted through the internet.
4. Sharing Information With Service Providers
We may use third-party service providers that help us operate our website and business. These may include:
Website hosting and platform services
Email and communication services
Business tools used to manage inquiries, records, or client relationships
Website analytics or related services
Information shared with these providers is limited to what is reasonably necessary for the services they provide.
We may also disclose personal information where required or permitted by applicable law, regulation, legal process, or where necessary to protect our rights, property, or safety.
5. Cookies and Website Analytics
Our website is built using Wix, which may use cookies and similar technologies to:
Help the website function properly
Remember certain preferences
Understand how visitors use the website
Provide website analytics
Additional cookies or tracking technologies may be used depending on the applications, integrations, and features enabled on the website.
You can generally control or delete cookies through your browser settings. Disabling certain cookies may affect how some website features function.
6. Sensitive or Confidential Information
Our general inquiry form is intended for basic business and consulting inquiries.
Please do not submit sensitive or highly confidential information through the general inquiry form, including:
Financial account numbers
Social Insurance Numbers (SIN)
Health information
Passwords or security credentials
Detailed employee or customer records
Other information that you would not normally provide through a general business inquiry
If your inquiry involves sensitive or confidential information, please contact us first so we can discuss an appropriate way to provide that information.
7. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, resolve issues, or meet applicable legal and business requirements.
When information is no longer required, we may delete or securely dispose of it where appropriate.
8. Your Privacy Rights and Choices
Depending on applicable privacy laws, you may have rights regarding the personal information we hold about you.
You may contact us to:
Ask about personal information we may hold about you
Request correction of inaccurate information
Ask questions about how your information is being used
Request that we limit or stop certain uses of your information, where applicable
To make a privacy-related request or ask a question about this Privacy Policy, contact:
Ascend Operations & Analytics
Email: dhattascend@gmail.com
We will respond to privacy-related requests within a reasonable period and in accordance with applicable privacy requirements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable privacy requirements.
When changes are made, we will update the “Last updated” date at the top of this page.
We encourage visitors to review this page periodically.